Privacy Policy

We respect your privacy and take reasonable measures to protect it.

Should you decide to register as a user on our website, we may require you to provide us with personal information which includes but is not limited to –

  • your name and surname;
  • your email address;
  • your physical address;
  • your mobile number; and
  • your date of birth.

Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

Without your consent we do not use your personal information for any purpose other than as set out below:

  • all activities related to the ordering, sale and delivery of goods you have ordered from us;
  • to contact you and inform you of special offers and changes to our product ranges; and
  • to improve your experience on our website.

We do not disclose your personal information to anyone other than:

  • to our employees and/or third party service providers specifically when they are working with us to dispatch and deliver an order to you;
  • to our marketing department for them to interact with you via email regarding new products, special offers; and
  • to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, to investigate violations of our terms and conditions.

We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property.

We will ensure that all of our employees, third party service providers, and partners (including their employees and third party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.

We will:

  • provide you with access to your personal information to view and/or update personal details;
  • treat your personal information as confidential and only share it as set out in this policy;
  • take appropriate measures to keep your personal information secure and protected;
  • notify you straight away if we become aware of any unauthorised use, disclosure or processing of your personal information; and
  • on your request, return / destroy all your personal information in our possession or control except personal information we are legally obliged to retain.

We will not retain your personal information longer than was originally needed, unless we are required by law to do so, or you consent to us retaining the information for a longer period.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.