Returns and Refund Policy

Thanks for shopping at www.roofwhirlys4africa.co.za.

If you are not entirely satisfied with your purchase, we’re here to help.

Goods damaged in transit and/or defective

In the unlikely event the goods you ordered from us were damaged in transit or are defective in any way please refer to our damaged / defective goods on receipt policy or our comprehensive 5 year warranty details.

Returns

You have 10 calendar days to return an item from the date you received it.

To be eligible for a return:

  • your item must be unused and in the same condition that you received it;
  • your item must be in the original packaging;
  • your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will check it and immediately notify you of the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit in line with the timeframe of your card issuer’s policies.

Shipping

You are responsible for shipping the goods back to us at your cost. Your refund will include any shipping costs invoiced to you at point of sale.

Contact Us

If you have any questions on how to return your item to us, you can contact us here.

Kevin: +27 82 570 5865
Karen: +27 76 375 1986
Office: +27 33 234 2912
Fax: 086 509 2022

Email: mrcool@roofwhirlys4africa.co.za
love2helpu@klipsnthings.co.za

RoofWhirlys4Africa is a product in our GREEN range of VERY AFFORDABLE products designed to SAVE our planet.

Expect to keep money in your pocket from the VERY beginning…….

Surprise yourself

  • these products are VERY inexpensive to buy; then
  • save EVERY month by using heat and wind energy instead of electricity; and finally
  • save on maintenance as the GREEN range is designed to minimise downtime and last for 10+ years – spares / parts are cheap and readily available.